Craftsman 41DDZ23C799 Owner's Manual download pdf (Page 23)

If further assistance is required, take the unit to a Sears or other qualified service dealer.

The cutting head is bound with grass Stop the engine and clean the cutting head

The cutting head is out of line Refill the cutting head with new line

The inner reel is bound up Rewind the line

The cutting head is dirty Clean the inner reel and outer spool

The line is welded Open the cutting head and remove the welded section

The line is twisted Rewind the line

Not enough line is extended

Stop the unit, push the bump knob and pull the line until 4 inches

(102 mm) is outside of the cutting head

There is oil, cleaner or lubricant in the cutting head Clean and thoroughly dry the cutting head

The fuel tank is empty Fill the fuel tank with properly-mixed fuel

The primer bulb was not pressed enough Press the primer bulb 10 times or until fuel is visible

The engine is flooded

Press the throttle lockout, squeeze the throttle control and pull the

starter rope until the engine starts

The fuel is old (over 30 days) and/or improperly mixed Drain the fuel tank and add fresh, properly-mixed fuel

The spark plug is fouled Replace the spark plug

The choke lever was not flipped Refer to Starting Instructions in the Starting and Stopping section

TROUBLESHOOTING

The fuel is old (over 30 days) and/or improperly mixed Drain the fuel tank and add fresh, properly-mixed fuel

The cutting head is bound with grass Stop the engine and clean the cutting head

The air filter is dirty Clean or replace the sound filter and media filter

PROBLEM SOLUTION

The air filter is dirty Clean or replace the sound filter and media filter

The fuel is old (over 30 days) and/or improperly mixed Drain the fuel tank and add fresh, properly-mixed fuel

The idle speed is incorrect Adjust the idle speed

The fuel is old (over 30 days) and/or improperly mixed Drain the fuel tank and add fresh, properly-mixed fuel

The air filter is dirty Clean or replace the sound filter and media filter

The spark plug is fouled Replace the spark plug

THE CUTTING LINE ADVANCES UNCONTROLLABLY (BUMP HEAD)

THE CUTTING HEAD WILL NOT ADVANCE LINE (BUMP HEAD)

THE ENGINE LACKS POWER OR STALLS

THE ENGINE WILL NOT ACCELERATE

THE ENGINE WILL NOT IDLE

THE ENGINE WILL NOT START

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Craftsman 41DDZ23C799 Owner's Manual Page 23